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NAM Air is an Indonesian airline, a subsidiary of Sriwijaya Air, headquartered in Jakarta. Founded in 2013, it primarily operates domestic flights, focusing on connecting smaller regional airports to major cities in Indonesia. NAM Air is known for providing reliable and affordable air travel options, catering to both business and leisure travelers.

Services

  • In-flight Meals : NAM Air provides complimentary snacks and meals on most of its flights, featuring local Indonesian cuisine to offer passengers a taste of regional flavors.
  • Baggage Allowance : Passengers are allowed a generous baggage allowance, which includes free checked baggage for economy class, making it convenient for travelers with more luggage.
  • Frequent Flyer Program : NAM Air offers a loyalty program in partnership with Sriwijaya Air, enabling passengers to earn and redeem points for various benefits and discounts on future flights.
  • In-flight Entertainment : Although limited, the airline provides magazines and reading materials to keep passengers engaged during their flight.
  • Customer Service : NAM Air is praised for its friendly and helpful cabin crew, ensuring passengers have a pleasant and comfortable journey.

Expriences

  • Raffi Ahmad ; Indonesian actor Raffi Ahmad praised NAM Air for its punctuality and friendly service during a domestic flight.
  • Bunga Citra Lestari : The singer appreciated the comfort and cleanliness of the aircraft on her trip with NAM Air.
  • Raditya Dika : The comedian shared his positive experience about the smooth flight and courteous staff.

Interesting Facts

  • Inception : NAM Air was established in 2013 and quickly became a key player in Indonesia's regional air travel market.
  • Fleet : The airline operates a fleet of Boeing 737 and ATR 72 aircraft, suitable for short and medium-haul flights.
  • Safety Record : NAM Air maintains a commendable safety record, adhering to strict aviation standards and regulations.
  • Partnerships : It collaborates with various regional airlines to extend its network and improve connectivity across Indonesia.
  • Brand Meaning : "NAM" stands for National Aviation Management, reflecting the airline's commitment to excellence in air travel.
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Frequent Flyers

  • Raffi Ahmad : Regularly travels with NAM Air due to its reliability and excellent service, often mentioning the airline in his social media posts.
  • Agnez Mo : The pop star enjoys the convenience and comfort provided by NAM Air, frequently using it for her domestic travels.
  • Iko Uwais : The actor commended the airline for its punctuality and smooth flights, preferring it for regional travel.
  • Reza Rahadian : The award-winning actor values the airline's customer service and often chooses NAM Air for his trips.
  • Maudy Ayunda : The singer and actress praises the airline for its comfort and friendly staff, making her flights enjoyable.

Myths

  • Old Fleet : A common myth is that NAM Air operates an outdated fleet, whereas it continually upgrades its aircraft.
  • Limited Routes : Some believe NAM Air only serves a few destinations, but it has an extensive network across Indonesia.
  • High Fares : Contrary to the myth, NAM Air offers competitive pricing and frequent promotions.
  • Poor Customer Service : The airline is reputed for friendly and responsive customer service, debunking this myth.
  • No In-flight Entertainment : While limited, there is in-flight entertainment available on most flights.
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Offbeat Destinations

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  • Sorong : The entry point to Raja Ampat, famous for its diving spots and coral reefs.
  • Kupang : A cultural hub with beautiful landscapes and rich history in East Nusa Tenggara.
  • Manokwari : Located in West Papua, offering stunning natural beauty and traditional Papuan culture.
  • Ambon : Known for its vibrant culture and beautiful coastal scenery.
  • Ternate : A historic city with volcanic landscapes and significant colonial heritage.
  • Waingapu : A town on Sumba Island, famous for its traditional villages and unique ikat textiles.
  • Tarakan : A city in North Kalimantan, rich in natural resources and historical significance.
  • Berau : Known for its proximity to the Derawan Islands, a popular spot for divers.
  • Ruteng : A town in Flores, famous for its scenic rice terraces and traditional Manggarai culture

Useful Resources

Awards

  • Best Domestic Airline 2019 : Awarded by Indonesia Travel Awards for exceptional service and customer satisfaction.
  • Safety Excellence Award 2020 : Recognized for maintaining high safety standards in the aviation industry.