IndiGo, headquartered in Gurgaon, Haryana, is India’s largest low-cost carrier. Founded in 2006 by Rahul Bhatia and Rakesh Gangwal, IndiGo operates primarily in domestic markets with a growing international presence. Known for its punctuality, affordability, and extensive network, IndiGo has rapidly expanded to become one of the world’s leading airlines by passenger volume.
Services
- On-Time Performance : IndiGo is renowned for its punctuality, ensuring passengers reach their destinations on schedule.
- Low-Cost Fares : The airline offers competitive prices, making air travel affordable for a wide range of passengers.
- 6E Prime : This service provides priority check-in, preferred seating, and a complimentary meal.
- 6E Tiffin : Passengers can pre-book a variety of meals, ensuring fresh and tasty in-flight dining.
- Extra Legroom Seats : IndiGo offers seats with extra legroom for a more comfortable flight experience.
- 6E Rewards Program : A loyalty program that allows frequent flyers to earn and redeem points on various services.
- 6E Seat & Eat : A bundled service offering seat selection and a meal for a combined price.
- Self-Check-In Kiosks : Convenient kiosks at airports for easy and quick check-ins.
- 6E Double Seat : Passengers can book an additional seat for more comfort and space.
- In-Flight Shopping : A range of products available for purchase during the flight.
Expriences
- Sachin Tendulkar : Praised IndiGo for its punctuality and efficient service on social media.
- Deepika Padukone : Frequently uses IndiGo for domestic travel, appreciating the smooth booking process and courteous staff.
- Virat Kohli : Commended the airline for its reliable service and on-time performance in an interview.
Interesting Facts
- Largest Fleet in India : IndiGo has the largest fleet among Indian airlines, consisting mostly of Airbus A320 aircraft.
- Global Recognition : It has been awarded several times for its on-time performance and customer service.
- Environmental Initiatives : IndiGo is committed to reducing carbon emissions and has introduced fuel-efficient practices.
- Rapid Expansion : In less than a decade, it became the largest carrier in India by market share.
- Pioneer of Low-Cost Travel : Introduced affordable flying to millions of Indians, making air travel accessible.
Frequent Flyers
- Ratan Tata : Frequently uses IndiGo for its punctuality and efficiency.
- Amitabh Bachchan : Chooses IndiGo for domestic travel due to its reliability and good service.
- Priyanka Chopra : Prefers IndiGo for quick domestic trips, praising the easy booking and comfortable flights.
- MS Dhoni : Appreciates the airline’s service and punctuality for his frequent travels.
- Shah Rukh Khan : Often flies with IndiGo, noting its reliable schedules and good in-flight service.
Myths
- Limited Legroom : Despite being a low-cost carrier, IndiGo offers extra legroom seats.
- Only Domestic : IndiGo also flies to several international destinations.
- No In-Flight Meals : Passengers can pre-book meals through the 6E Tiffin service.
- Poor Service : The airline is known for its excellent customer service.
- No Loyalty Program : IndiGo offers a comprehensive loyalty program called 6E Rewards.
Offbeat Destinations
- Bagdogra : Gateway to the northeast, offering stunning views of the Himalayas.
- Dehradun : Known for its beautiful landscapes and educational institutions.
- Port Blair : The capital of the Andaman and Nicobar Islands, famous for its beaches.
- Imphal : Capital of Manipur, known for its rich culture and history.
- Vijayawada : A commercial hub in Andhra Pradesh with significant historical sites.
- Dibrugarh : Known as the 'Tea City of India,' located in Assam.
- Rajahmundry : Famous for the Godavari River and its cultural heritage.
- Agartala : Capital of Tripura, known for its palaces and temples.
- Vadodara : A cultural hub in Gujarat with numerous historical landmarks.
- Tiruchirappalli : Known for its ancient temples and rich history in Tamil Nadu.
Useful Resources
Awards
- Best Low-Cost Airline in Central Asia and India : Skytrax Awards
- Passenger Choice Awards : Best Airline in India and Central Asia
- Best On-Time Performance : OAG Punctuality League
- Best Low-Cost Carrier : CAPA India Aviation Awards
- Best Airline Staff in Central Asia/India : Skytrax Awards