Citilink, a low-cost airline based in Jakarta, Indonesia, is a subsidiary of Garuda Indonesia. Established in 2001, it primarily offers domestic flights with a growing number of international routes. Known for its affordable fares and efficient services, Citilink aims to provide reliable and convenient air travel options for budget-conscious travelers.
Services
- Economy Class : Offers comfortable seating with ample legroom, complimentary snacks, and in-flight entertainment options.
- Online Check-In : Enables passengers to check-in through the airline's website or mobile app, reducing airport wait times.
- Citilink Lounge : Available at select airports, offering a relaxing environment with free Wi-Fi, refreshments, and comfortable seating.
- In-Flight Wi-Fi : Provides internet access during flights for browsing, emailing, and streaming, enhancing passenger experience.
- Citilink Super+ : A subscription service offering unlimited flights, priority boarding, and extra baggage allowance for frequent travelers.
- Duty-Free Shopping : Passengers can purchase a variety of duty-free items during flights, including cosmetics, perfumes, and gadgets.
- Special Assistance : Services for passengers with disabilities, including wheelchair assistance and priority boarding.
- Frequent Flyer Program : GarudaMiles, shared with Garuda Indonesia, allows passengers to earn and redeem miles on flights and services.
Expriences
- Raisa Andriana : The popular Indonesian singer praised Citilink's punctuality and friendly service during her domestic tour.
- Nirina Zubir : The actress highlighted the airline's comfortable seating and efficient boarding process on her Instagram.
- Dian Sastrowardoyo : The award-winning actress enjoyed Citilink’s in-flight Wi-Fi, allowing her to stay connected and work during flights.
Interesting Facts
- Green Livery : Citilink’s aircraft are easily recognizable by their vibrant green livery, symbolizing eco-friendliness and youthfulness.
- Environmental Initiatives : The airline participates in various green initiatives, including carbon offset programs and recycling efforts.
- Operational Bases : Citilink operates from several hubs across Indonesia, including Jakarta, Surabaya, and Denpasar.
- Fleet Expansion : The airline continues to expand its fleet, recently adding Airbus A320neo aircraft for improved fuel efficiency.
- Market Position : Citilink is one of Indonesia's leading low-cost carriers, catering to both leisure and business travelers.
Frequent Flyers
- Raisa Andriana : Enjoys the punctuality and friendly service.
- Nirina Zubir : Appreciates the comfortable seating and efficient boarding.
- Dian Sastrowardoyo : Uses in-flight Wi-Fi to stay connected.
- Maudy Ayunda : Frequently travels with Citilink for its reliable service.
- Tulus : Chooses Citilink for its affordable fares and efficient flights.
Myths
- Only Domestic Flights : While primarily domestic, Citilink also offers international routes.
- No In-Flight Entertainment : Citilink provides various in-flight entertainment options, including Wi-Fi.
- Uncomfortable Seats : Economy seats are designed for comfort with ample legroom.
- Limited Baggage Allowance : Extra baggage options are available for purchase.
- No Customer Service : Citilink has a dedicated customer service team for passenger assistance.
Offbeat Destinations
- Banyuwangi : Known for Ijen Crater and Blue Fire phenomenon.
- Labuan Bajo : Gateway to Komodo National Park and diving spots.
- Tanjung Pandan : Famous for its pristine beaches and granite rock formations.
- Pangkal Pinang : Offers historical landmarks and beautiful beaches.
- Kupang : Capital of East Nusa Tenggara with stunning coastal scenery.
- Ternate : Rich in history with colonial forts and volcanic landscapes.
- Ambon : Known for its vibrant marine life and cultural heritage.
- Tarakan : A gateway to North Kalimantan's natural attractions.
- Sorong : Entry point to the famous Raja Ampat islands.
- Banda Aceh : Offers rich history and beautiful mosque architecture.
Useful Resources
Awards
- Skytrax 4-Star Rating : Recognized for excellent service in the low-cost carrier category.
- TripAdvisor Travelers' Choice : Awarded for customer satisfaction and overall travel experience.
- Indonesia Leading Low-Cost Airline : Several awards from the Indonesia Travel and Tourism Awards.
- Best Low-Cost Airline in Asia : Awarded by various travel and aviation organizations.