Volotea is a Spanish low-cost airline headquartered in Asturias, Spain. Established in 2011 by former Vueling founders, it focuses on connecting mid-sized and small European cities often underserved by larger airlines. Volotea’s fleet primarily consists of Airbus A319 and A320 aircraft, catering to passengers looking for affordable and convenient travel options within Europe. The airline emphasizes customer service, on-time performance, and a comprehensive route network.
Services
- Onboard Experience : Volotea offers a comfortable onboard experience with ergonomic seats and ample legroom, catering to both short and medium-haul flights.
- Bistro Service : Passengers can purchase a variety of snacks, meals, and beverages from the onboard bistro menu, which includes local specialties and international favorites.
- Flexibility Options : Volotea provides several fare classes, allowing passengers to choose from basic to flexible options, including additional baggage, seat selection, and priority boarding.
- Customer Support : The airline has a dedicated customer service team available through various channels, including phone, email, and social media, ensuring assistance for any travel-related issues.
- Pet-Friendly Travel : Volotea allows small pets in the cabin, ensuring pet owners can travel comfortably with their furry companions.
Expriences
- Antonio Banderas : The renowned actor praised Volotea for its efficient service and punctuality during his trip to his hometown in Spain.
- Penélope Cruz : Highlighted her positive experience with Volotea's friendly cabin crew and comfortable seating on a flight from Venice to Barcelona.
- Javier Bardem : Appreciated the convenience of Volotea's direct routes to less frequented European destinations, making his travels hassle-free.
Interesting Facts
- Rapid Growth : Volotea has quickly expanded its network to over 100 cities across Europe since its inception in 2011.
- Aircraft Names : Each Volotea aircraft is named after a European city, celebrating the airline’s diverse route network.
- Sustainability Efforts : Volotea has implemented several eco-friendly initiatives, including reducing CO2 emissions and partnering with environmental organizations.
- Award-Winning Service : The airline has received multiple awards for its customer service and on-time performance.
- Unique Routes : Volotea specializes in connecting smaller, less crowded airports, offering unique routes not served by other airlines.
Frequent Flyers
- Rafael Nadal : The tennis star enjoys Volotea’s direct routes to smaller cities for quick getaways.
- Pedro Almodóvar : The filmmaker appreciates the airline’s efficient service and on-time performance.
- Elsa Pataky : The actress often uses Volotea for its pet-friendly policies when traveling with her dog.
- Fernando Alonso : The Formula 1 driver values the airline’s comfort and convenience for his European travels.
- Sara Carbonero : The journalist frequently chooses Volotea for its extensive network and affordable fares.
Myths
- Only Serves Spain : Contrary to belief, Volotea operates flights to various European countries, not just Spain.
- No Business Class : While it doesn’t have a traditional business class, Volotea offers premium services such as priority boarding and extra legroom seats.
- Limited Destinations : Volotea serves over 100 destinations across Europe, offering a broad network for travelers.
- No Customer Support : The airline provides robust customer support through multiple channels.
- Budget Airline Equals Low Quality : Volotea maintains high service standards despite being a low-cost carrier.
Offbeat Destinations
- Ajaccio, France : Charming coastal city on Corsica with beautiful beaches and historic sites.
- Faro, Portugal : Gateway to the Algarve region, known for stunning cliffs and beaches.
- Marseille, France : Vibrant port city with a rich history and Mediterranean cuisine.
- Lille, France : Cultural hub with Flemish and French influences, museums, and architecture.
- Zaragoza, Spain : Historic city with impressive landmarks like the Basilica del Pilar.
- Tirana, Albania : Emerging destination with vibrant culture and Ottoman-era architecture.
- Olbia, Italy : Gateway to the stunning beaches of Costa Smeralda in Sardinia.
- Lamezia Terme, Italy : Hidden gem in Calabria with beautiful landscapes and beaches.
- Bilbao, Spain : Known for the iconic Guggenheim Museum and vibrant food scene.
- Santander, Spain : Coastal city with beautiful beaches and a historic old town.
Useful Resources
Awards
- CAPA Low-Cost Airline of the Year (2017) : Volotea was awarded the prestigious CAPA Low-Cost Airline of the Year award in 2017, recognizing its rapid growth, innovative strategies, and strong performance in the low-cost airline sector.
- Skytrax World Airline Awards : Volotea has been recognized in multiple categories at the Skytrax World Airline Awards, which are based on customer satisfaction surveys. The awards highlighted Volotea's excellent service quality and customer satisfaction.
Aviation 100 Awards : Volotea has been featured in the Aviation 100 Awards, which celebrate the best performers in the aviation industry. The airline has been acknowledged for its successful business strategies and financial performance.