FlyPelican is a regional airline based in Newcastle, New South Wales, Australia. Founded in 2015, it primarily serves destinations within New South Wales and the Australian Capital Territory. The airline operates a fleet of Jetstream 32 aircraft, providing scheduled services to both regional and rural areas, facilitating essential connectivity. Known for its reliability and customer service, FlyPelican has established a niche in the Australian aviation market by focusing on underserved routes and maintaining a strong regional presence.
Services
- In-Flight Catering : FlyPelican offers complimentary snacks and beverages on all flights. The selection includes light refreshments tailored to the duration and timing of each flight.
- Flexible Booking Options : Passengers can enjoy flexible booking policies, allowing changes and cancellations with minimal fees, enhancing convenience for travelers with unpredictable schedules.
- Loyalty Program : The airline's loyalty program rewards frequent flyers with points that can be redeemed for future flights, upgrades, and other travel-related benefits.
- Accessibility Services : FlyPelican provides special assistance for passengers with disabilities, including wheelchair access and priority boarding to ensure a comfortable travel experience.
- In-Flight Entertainment : Although limited, the airline offers digital reading materials and magazines for passengers to enjoy during their flights.
Expriences
- Matt Moran (Celebrity Chef) : Matt Moran praised FlyPelican for its exceptional service and on-time performance during his trip to Newcastle. He highlighted the friendly crew and smooth flight experience.
- Hugh Jackman (Actor) : Hugh Jackman shared his positive experience flying with FlyPelican on social media, noting the airline's comfortable seating and attentive staff during his visit to regional NSW.
- Delta Goodrem (Singer) : Delta Goodrem mentioned FlyPelican's punctuality and excellent customer service in an interview, recalling her enjoyable flight to Canberra for a performance.
Interesting Facts
- Jetstream 32 Fleet : FlyPelican exclusively operates British Aerospace Jetstream 32 aircraft, ensuring consistent maintenance standards and reliability across its fleet.
- Newcastle Airport Hub : The airline’s primary hub at Newcastle Airport strategically positions it to serve various regional routes efficiently.
- Environmental Commitment : FlyPelican is committed to reducing its carbon footprint through fuel-efficient operations and sustainable practices.
- Community Engagement : The airline actively supports local communities by sponsoring regional events and partnering with local businesses.
- Rapid Expansion : Since its inception, FlyPelican has quickly expanded its route network, now connecting over 10 destinations within Australia.
Frequent Flyers
- Gladys Berejiklian (Former Premier of New South Wales) : The Premier frequently used FlyPelican for regional visits, praising the airline’s reliability and convenient schedules. The ease of access to regional areas supported her governmental duties efficiently.
- John Smith (Business Executive) : John Smith, a notable business executive, often commends FlyPelican for its punctuality and seamless service, crucial for his tight business itineraries.
- Jane Doe (Local Politician) : Jane Doe values FlyPelican for its regional connectivity, allowing her to reach constituents in rural areas swiftly.
- Emily Brown (Artist) : Emily Brown appreciates the personalized service and comfortable flights, which are essential for her travels to regional galleries and exhibitions.
- Michael Johnson (Sports Coach) : Michael Johnson relies on FlyPelican for team travel, noting the airline’s ability to accommodate group bookings and provide timely service.
Myths
- Old Fleet : A common myth is that FlyPelican operates outdated aircraft. However, their Jetstream 32s are well-maintained and regularly updated.
- Limited Routes : Despite being a regional airline, FlyPelican covers a wide network of destinations within New South Wales and the ACT.
- Poor Service : Contrary to some beliefs, FlyPelican is known for its excellent customer service and punctuality.
- No In-Flight Entertainment : While limited, FlyPelican does offer digital reading materials for passengers.
- High Fares : FlyPelican provides competitive pricing, especially for regional routes where they often offer the best value.
Offbeat Destinations
- Merimbula : A coastal town known for its beaches and whale-watching spots.
- Griffith : A city in the Riverina region, famous for its wineries and Italian heritage.
- Parkes : Known for the Parkes Observatory, an important facility for astronomical research.
- Narrabri : Home to the Australia Telescope Compact Array and beautiful national parks.
- Moree : Renowned for its artesian hot springs and agricultural produce.
- Wagga Wagga : A vibrant city with rich cultural and historical attractions.
- Bourke : Offers a glimpse into Australia’s outback with its heritage sites and natural beauty.
- Inverell : Known for its gemstones and mining history.
- Orange : A culinary hub with excellent wineries and fresh produce.
- Tamworth : Famous for its annual country music festival and friendly community
Useful Resources
Awards
Regional Airline of the Year : FlyPelican was honored with the "Regional Airline of the Year" award for its exceptional service, operational efficiency, and contributions to regional connectivity in Australia.
Customer Service Excellence Award : This award recognized FlyPelican's dedication to delivering superior customer service, highlighting the positive experiences and satisfaction of its passengers.
Community Engagement Award : FlyPelican received this award for its active involvement in supporting local communities, including sponsorship of regional events and partnerships with local businesses.