Go First, formerly known as GoAir, is an Indian low-cost airline based in Mumbai. Established in 2005, it is owned by the Indian business conglomerate Wadia Group. Go First operates a fleet of Airbus A320 aircraft, serving over 30 domestic and international destinations. The airline focuses on providing affordable and reliable air travel, emphasizing efficiency and punctuality. Go First aims to offer a hassle-free travel experience with its customer-centric services and has been recognized for its operational excellence in the budget airline sector.
Services
- On-time Performance : Go First is committed to punctuality, ensuring flights depart and arrive on time, reducing waiting times for passengers.
- GAMN (GoAir Airline Meal Network) : Offers a range of pre-booked meal options, including vegetarian and non-vegetarian choices, ensuring passengers enjoy a satisfying meal during their flight.
- Priority Boarding : Provides an option for priority boarding, allowing passengers to board first and settle comfortably in their seats.
- Comfort Kits : Available for purchase, these kits include essentials like a blanket, pillow, and eye mask, enhancing passenger comfort on longer flights.
- Inflight Magazine : "Go Getter" is the airline’s inflight magazine, featuring articles on travel, lifestyle, and culture, providing an engaging reading experience during the flight.
- Customer Service : Go First offers responsive customer service through multiple channels, including phone support, email, and social media, ensuring passengers receive assistance promptly.
Expriences
- Amitabh Bachchan : Bollywood icon Amitabh Bachchan appreciated Go First for its punctual service and courteous staff during his domestic travels.
- Virat Kohli : Indian cricket captain Virat Kohli praised Go First's efficient service and comfortable seating during his travel for a cricket series.
- Priyanka Chopra : Actress Priyanka Chopra highlighted her positive experience with Go First's customer service and inflight amenities on social media.
Interesting Facts
- Fleet Efficiency : Go First operates a young and fuel-efficient fleet of Airbus A320neo aircraft, reducing environmental impact and operational costs.
- International Destinations : Expanded its international reach with flights to destinations like Phuket, Bangkok, and Maldives.
- Frequent Flyer Program : Go Club is the airline’s loyalty program, offering points and benefits for frequent travelers.
- Operational Excellence : Consistently ranks high in on-time performance among Indian airlines.
- Innovative Technology : Pioneered the use of innovative tech solutions like mobile boarding passes and self-check-in kiosks.
Frequent Flyers
- Amitabh Bachchan : Regularly uses Go First for domestic travel, commending its reliable service.
- Virat Kohli : Frequently travels with Go First for cricket tours, appreciating its punctuality.
- Priyanka Chopra : Chooses Go First for domestic flights, enjoying the inflight amenities.
- Sachin Tendulkar : Cricket legend often travels with Go First, highlighting its comfort and efficiency.
- Deepika Padukone : Bollywood actress frequently uses Go First for her travels, praising its customer service.
Myths
- Poor Safety Standards : Go First adheres to strict safety protocols and regulations.
- Limited Destinations : Offers a wide range of domestic and international routes.
- High Cancellation Rates : Maintains a low cancellation rate due to its operational efficiency.
Offbeat Destinations
- Leh : Known for its stunning landscapes and Buddhist monasteries.
- Guwahati : Gateway to Northeast India, rich in culture and natural beauty.
- Nagpur : Famous for its oranges and religious significance.
- Port Blair : Capital of the Andaman and Nicobar Islands, known for its pristine beaches.
- Bagdogra : Entry point to the hill stations of Darjeeling and Sikkim.
- Coimbatore : Industrial city with pleasant weather and cultural heritage.
- Nashik: Renowned for its vineyards and the Kumbh Mela festival.
- Mangalore : Coastal city with beautiful beaches and rich history.
- Rajkot : Important industrial city in Gujarat with cultural significance.
- Madurai : Known for its ancient temples and vibrant culture.
Useful Resources
Awards
- Asia’s Leading Budget Airline : Recognized at the World Travel Awards.
- Best Airline in India and Central Asia : Awarded by Skytrax.
- Most Promising Airline : Honored at the India Aviation Awards.