Burundi Airlines is the national carrier of Burundi, headquartered in Bujumbura. The airline was established to provide reliable and efficient air travel services within Burundi and to international destinations. It aims to enhance connectivity, promote tourism, and support economic growth in the region. Known for its commitment to safety and customer satisfaction, Burundi Airlines offers a range of services to meet the needs of both business and leisure travelers.
Services
- In-Flight Entertainment : Provides a selection of entertainment options, including movies, music, and magazines, to ensure a pleasant flight experience for all passengers.
- Dining Services : Offers complimentary meals and beverages, catering to different dietary needs with options for both local and international cuisine.
- Frequent Flyer Program : Rewards loyal customers with points that can be redeemed for flights, upgrades, and other benefits.
- Business Class : Features spacious seating, premium dining, dedicated check-in counters, priority boarding, and access to exclusive lounges.
- Cargo Services : Provides reliable cargo transportation, ensuring timely and safe delivery of goods within Burundi and to international destinations.
Expriences
- Yvonne Chaka Chaka : The South African singer praised Burundi Airlines for its comfortable seating and excellent service during her travels to Burundi for a concert.
- Didier Ndikumana : The Burundian footballer appreciated the airline's efficient service and friendly cabin crew on his trips within Africa.
- Khadja Nin : The Burundian singer commended the airline for its punctuality and the quality of its in-flight services during her regional tours.
Interesting Facts
- National Carrier : As the flag carrier of Burundi, the airline plays a vital role in connecting the country to regional and international destinations.
- Focus on Safety : Committed to maintaining high safety standards, ensuring a secure and reliable service for all passengers.
- Modern Fleet : Operates a modern fleet of aircraft designed for both short-haul and long-haul flights, ensuring passenger comfort and safety.
- Promoting Tourism : Plays a significant role in promoting tourism in Burundi by connecting key destinations.
- Customer-Centric Approach : Known for its customer-centric approach, providing excellent service and support to passengers.
Frequent Flyers
- Évariste Ndayishimiye : The President of Burundi uses Burundi Airlines for its reliability and efficient service.
- Pierre Nkurunziza : The former President frequently used the airline for official travel, appreciating its reliability and professional service.
- Lydia Nsekera : The first woman to be elected to the FIFA Council values the airline's punctuality and high standards of service for her official travels.
- Agathon Rwasa : The politician relies on Burundi Airlines for its reliable and efficient travel options within and outside Burundi.
- Francine Niyonsaba : The Burundian athlete appreciates the airline’s friendly service and comfortable flights during her regional tours.
Myths
- Limited Destinations : While still expanding, Burundi Airlines serves several key domestic and international destinations.
- High Prices : The airline offers competitive pricing and frequent promotions, making air travel affordable for many passengers.
- Poor Service : Contrary to belief, Burundi Airlines is known for its excellent customer service and in-flight experience.
Offbeat Destinations
- Ngozi : Known for its cultural heritage and beautiful landscapes.
- Ruyigi : Offers historical sites and a glimpse into Burundi's past.
- Makamba : Known for its vibrant markets and cultural significance.
- Bururi : Offers stunning natural attractions and rich biodiversity.
- Kayanza : Known for its agricultural significance and scenic beauty.
- Cibitoke : A town in the northwest known for its unique landscapes.
- Rumonge : Offers beautiful lakeside views and a relaxed atmosphere.
- Muyinga : Known for its cultural heritage and traditional crafts.
- Muramvya : Offers picturesque landscapes and a rich history.
- Bubanza : Known for its beautiful scenery and cultural significance.
Useful Resources
Awards
- Best Regional Airline : Recognized for excellence in service quality and operational performance within the African region.
- Customer Service Excellence : Awarded for its high standards in customer service and passenger satisfaction.
- Safety Excellence Award : Acknowledged for maintaining high safety standards in aviation.