RwandAir is the national carrier of Rwanda, headquartered in Kigali. Established in 2002, the airline operates domestic, regional, and international flights from its main hub at Kigali International Airport. Known for its commitment to safety, reliability, and exceptional customer service, RwandAir aims to provide a premium travel experience and connect Rwanda to the world.
Services
- Passenger Flights : Offers scheduled domestic, regional, and international flights, providing reliable and efficient air travel options.
- Business Class : Features spacious seating, premium dining, priority check-in and boarding, and access to luxurious lounges for a premium travel experience.
- Economy Class : Provides comfortable seating with in-flight entertainment, meals, and beverages, catering to budget-conscious travelers.
- In-Flight Entertainment : Passengers can enjoy a variety of movies, TV shows, music, and games during their flight.
- Online Booking : Provides a user-friendly online booking platform for passengers to book flights and manage reservations.
- Frequent Flyer Program (Dream Miles) : Rewards loyal customers with points that can be redeemed for flights, upgrades, and other benefits.
Expriences
- Youssou N'Dour : The Senegalese singer praised RwandAir for its efficient service and comfortable flights during his tours in Africa.
- Angelique Kidjo : The Beninese singer appreciated the airline's friendly cabin crew and reliable service on her travels.
- Akon : The musician commended RwandAir for its punctuality and quality of in-flight services during his journeys.
Interesting Facts
- Founded in 2002 : RwandAir has grown significantly and now connects Rwanda to many global destinations.
- Modern Fleet : Operates a fleet of modern aircraft, including Airbus A330s and Boeing 737s, ensuring passenger comfort and safety.
- Extensive Network : Connects Kigali to over 29 destinations in Africa, Europe, the Middle East, and Asia.
- Customer-Centric : Known for its high standards in customer service and passenger satisfaction.
- Hub Expansion : Continues to expand its hub at Kigali International Airport, enhancing connectivity and travel convenience.
Frequent Flyers
- Youssou N'Dour : The singer frequently travels with RwandAir for its efficient service and comfortable flights.
- Angelique Kidjo : The singer values the airline's friendly service and reliability.
- Akon : The musician relies on the airline for its punctuality and quality in-flight services.
- Jean Paul Samputu : The Rwandan musician appreciates the convenience and reliability provided by RwandAir.
- D'banj : The Nigerian musician enjoys the airline’s efficient service and comfortable seating on his trips.
Myths
- Limited Destinations : The airline serves numerous international destinations and continues to expand its network.
- High Prices : RwandAir offers competitive pricing and frequent promotions, making air travel affordable for many passengers.
- Poor Service : Contrary to belief, RwandAir is known for its excellent customer service and in-flight experience.
Offbeat Destinations
- Cotonou : Known for its vibrant local culture and historical significance.
- Libreville : Offers beautiful coastal views and rich cultural experiences.
- Douala : Known for its vibrant markets and cultural heritage.
- Bujumbura : Offers scenic views of Lake Tanganyika and unique cultural experiences.
- Goma : Known for its proximity to volcanic landscapes and beautiful Lake Kivu.
- Juba : Offers a mix of historical sites and cultural experiences.
- Kilimanjaro : Known for its stunning mountain views and adventure tourism.
- Brazzaville : Offers beautiful river views and rich cultural heritage.
- Harare : Known for its historical sites and vibrant local culture.
- Bamako : Offers a blend of historical significance and vibrant cultural experiences.
Useful Resources
Awards
- Best Airline Staff in Africa : Recognized for excellence in service quality and operational performance.
- Customer Service Excellence : Awarded for its high standards in customer service and passenger satisfaction.
- Safety Excellence Award https : Acknowledged for maintaining high safety standards in aviation.