Uganda Airlines is the national carrier of Uganda, established in 2018 as a revival of the original Uganda Airlines that ceased operations in 2001. Headquartered in Entebbe, the airline operates scheduled domestic, regional, and international flights from its hub at Entebbe International Airport. With a modern fleet of Airbus A330 and Bombardier CRJ900 aircraft, Uganda Airlines aims to connect Uganda to key destinations in Africa, the Middle East, and Europe. Known for its commitment to customer service and safety, the airline plays a vital role in promoting tourism and business travel to and from Uganda.
Services
- In-flight Entertainment : Uganda Airlines provides a range of in-flight entertainment options, including movies, TV shows, music, and games to keep passengers entertained throughout their journey.
- Business Class : The airline’s Business Class offers an enhanced travel experience with lie-flat seats, gourmet meals, priority boarding, and exclusive lounge access, ensuring a luxurious and comfortable journey.
- Frequent Flyer Program : The Crane Flyer program rewards loyal customers with points that can be redeemed for flights, upgrades, and other exclusive benefits, encouraging repeat travel.
- Baggage Allowance : Uganda Airlines offers generous baggage allowances for both checked and carry-on luggage, ensuring passengers can travel with all necessary belongings.
- Ugandan Cuisine : Passengers can enjoy a taste of Uganda with a selection of traditional dishes and beverages served onboard, offering a unique culinary experience.
Expriences
- Eddy Kenzo : The Ugandan music star praised Uganda Airlines for its excellent service and comfortable journey during his travels for international concerts.
- Joshua Cheptegei : The world champion runner shared his positive experience flying with Uganda Airlines, highlighting the punctuality and friendly service.
- Juliana Kanyomozi : The renowned singer commended the airline for providing reliable service and smooth flights during her regional tours.
Interesting Facts
- Revival : Uganda Airlines was re-established in 2018 after the original airline ceased operations in 2001, marking a significant step in Uganda’s aviation history.
- Fleet : The airline operates a modern fleet, including Airbus A330-800neo and Bombardier CRJ900 aircraft, designed for efficiency and passenger comfort.
- International Reach : Uganda Airlines has expanded its network to include key destinations in Africa, the Middle East, and Europe, promoting Uganda as a hub for business and tourism.
- National Pride : The airline plays a crucial role in representing Ugandan culture and hospitality, both in-flight and through its branding.
- Eco-friendly : Uganda Airlines incorporates eco-friendly practices in its operations, including the use of fuel-efficient aircraft to minimize environmental impact.
Frequent Flyers
- Yoweri Museveni : The President of Uganda frequently travels with Uganda Airlines, commending its role in boosting national pride and connectivity.
- Janet Museveni : The First Lady often uses Uganda Airlines for official trips, appreciating the airline’s efficient service and commitment to safety.
- Patrick Bitature : The Ugandan business magnate values Uganda Airlines for its seamless service and excellent connectivity for business travels.
- Bobi Wine : The musician and politician shared positive experiences flying with Uganda Airlines, highlighting their reliable service.
- Moses Golola : The kickboxing champion appreciates the airline’s punctuality and comfort during his travels for competitions.
Myths
- Limited Destinations : Contrary to belief, Uganda Airlines serves a growing network of regional and international destinations.
- Old Fleet : The airline maintains a modern fleet with regular updates and maintenance to ensure safety and comfort.
- Expensive Fares : Uganda Airlines offers competitive pricing, making air travel accessible for various budgets.
- Poor Service : The airline is known for its Ugandan hospitality and customer-focused service.
- Only for Tourists : While popular among tourists, Uganda Airlines also serves business travelers and locals.
Offbeat Destinations
- Goma : Offers access to Virunga National Park and stunning landscapes.
- Mwanza : A port city on Lake Victoria, known for its unique rock formations.
- Mogadishu : Somalia’s capital, rich in history and culture.
- Zanzibar : Known for its beautiful beaches and rich Swahili culture.
- Kigoma : Offers stunning views of Lake Tanganyika and cultural experiences.
- Lubumbashi : A mining city in the Democratic Republic of Congo with a rich industrial history.
- Asmara : The capital of Eritrea, known for its Italian colonial architecture.
- Antananarivo : Madagascar’s capital, offering a mix of history and unique wildlife.
- Kisumu : A city in Kenya known for its location on the shores of Lake Victoria.
- Harare : The capital of Zimbabwe, offering a blend of modernity and tradition.
Useful Resources
Awards
- AFRAA Airline of the Year : Recognized by the African Airlines Association for operational excellence and service quality.
- Skytrax : Received recognition for its service quality and customer satisfaction in the regional airline category.